TERMS & CONDITIONS

Finca La Donaira SL CIF: B92629112 Camino de las Minas s/n 29430 Montecorto – SPAIN

CLIENT'S SIGNATURE By accepting this document, you agree to follow and adhere the Terms and Conditions stated in this

document, also published on www.ladonaira.com. The data is collected and processed in accordance with the Organic Law

3/2018, of December 5, of Protection of Personal Data and under the provisions of article 25.1 of Organic Law 4/2015, of

March 30, on Protection of Citizen Security.

TERMS AND CONDITIONS By signing this document, you accept and adhere the conditions of the contracted services and

prices, sent by email prior to your arrival and available at www.ladonaira.com. By signing, you exempt the company Finca La

Donaira S.L. (hereinafter, the company) from any responsibility for possible damages and losses that may be caused by the

breach of rules and regulations on your part that affects your integrity or the one of the rest of people.

CHECK-IN REQUIREMENTS The client must identify himself with his identity document or passport at the time of check-in.

This regulation is mandatory for all those over 14 years of age, based on the Article 25 of Organic Law 4/2015, of 30 March,,

which establishes the registration in Establishments of Hotel Industry of all travelers in books and reports of traveller. The

company reserves the right of admission based on internal policy criteria. The client is obliged to present a credit card as

a guarantee of payment, when it is required by the reception department, both for the payment of the contracted services,

and for the extra expenses that may be generated during their stay.

RESPONSIBILITIES OF CUSTOMERS Finca La Donaira and La Alcauria, its resort and farm are situated in the middle of

nature which implies that any activity as mountain biking, walking, jogging, horse riding, swimming, buddhist swing, children

activities, or any other involves the knowledge of the client and/or user of the activity and that he/she assumes the risks they

may entail. FINCA LA DONAIRA SL is expressly exempted from any direct or indirect responsibility and the client and/or user

assumes all the personal, material or medical risks, as well as the civil liability and sanitary costs resulting therefrom. The

client/user acknowledges that the measures taken by FINCA LA DONAIRA SL are sufficient and effective. The client is aware

that he has to adjust the level of diligence according to the circumstances of the activities that he is performing.

Children under 12 must be constantly supervised by their parents or guardians during their stay in La Donaira. Any damage

caused by minors in the absence of such supervision, will be the sole and exclusive responsibility of their parents or legal

guardians, leaving the company exempted from any responsibility. The clients will be responsible and must indemnify the

company for any damage they cause in the establishment, to other clients or to other visitors, including damage caused to the

image of the project. The company reserves the right to charge customers’ credit cards once they have finished their stay, the cost

of repairing said damages or loss. If any customer breaches these Terms and Conditions, the management can make use of its

legitimate right of non-admission, in which case the client will be obliged to comply with the request, pay the bill and leave the

facilities. The company reserves the right to notify any incident to the competent authorities. Clients are responsible for

communicating any type of illness or risk to their health related to food, the use of the SPA or the performance of any physical

or mental activity that could harm you, leaving the company exempt from any responsibility.

HORSE ACTIVITIES: At our activities La Donaira inform clients of relevant risks that riding and handling a horse holds. For

obvious reasons, La Donaira advices pregnant women against horse riding activities, which will be at the participants own risk

and responsibility. La Donaira and their employees disclaims any liability of lessons, accidents or material damage and the

consequences. Because of weather conditions La Donaira can not always guarantee the accurate realisation of the activity as

described, changes in program will always be in communication with the client. La Donaira recommends insurances for

accidents, illness, rescue, return transport that are valid in Spain.

BICYCLE USE AND SAFETY POLICY: Bicycles provided by the hotel are available for guests to use freely during their stay as a

complimentary amenity. We encourage guests to enjoy the property and local area at their own pace using our bikes. For your

safety, helmets must be worn at all times while riding, and are provided upon request. By using the bicycles, guests accept full

responsibility for their safety and agree to follow all local traffic and cycling laws.

MASSAGE AND WELLNESS SERVICE

By booking a session, I confirm that:

• I am participating voluntarily and am in an appropriate medical condition to receive the treatment.

• I have disclosed any relevant medical condition, injury, allergy, medication, pregnancy, surgical procedure, or any other

circumstance relating to my health that may affect the treatment.

• I understand that these services are not a substitute for professional medical care, diagnosis, or treatment.

RESPONSIBILITIES OF THE ESTABLISHMENT La Donaira complies with the established Civil Liability

requirements contemplated in the insurance required by law. La Donaira accepts no responsibility for the loss of, theft of,

or damage to guests' valuables, whether left in the room or stored in a in-room safe. La Donaira is not responsible for

the damage caused to vehicles, including all objects or living beings contained in them, regardless of the fact of

being parked in the spaces enabled for parking by the establishment itself. The signing of this document implies

acceptance of the attached Terms and Conditions, also published in www.ladonaira.com The collection and

processing of the data will be done in accordance Organic Law 3/2018, of December 5, of Protection of

Personal Data and under the provisions of article 25.1 of Organic Law 4/2015, of March 30, on Protection of Citizen

Security.

DATA PROTECTION. The collection and processing of personal data shall be carried out in accordance with Regulation (EU)

2016/679 (GDPR), Spanish Organic Law 3/2018 and any other applicable regulations concerning data protection, traveller

registration and security.